Frequently Asked Questions

Common questions about SAC Bot

General Questions

What is SAC Bot?
SAC Bot is an advanced Discord security bot that provides comprehensive protection against raids, scams, spam, and other threats. It includes features like spam filtering, flood protection, mention protection, anti-alt detection, CAPTCHA verification, 2FA authentication, and comprehensive logging.
Is SAC Bot free to use?
Yes, SAC Bot is 100% FREE for all Discord servers. All features are included at no cost - no subscriptions, no payments, no hidden fees. You get full access to every security system, moderation tool, and advanced feature without paying anything.
What permissions does SAC Bot need?
The invite requests Discord permissions used by configured moderation actions, message management, role and channel controls, and security monitoring. Review the permission list in Discord before approving. Keep the bot's role below trusted staff roles; features may not work if you remove a permission they need.
Does SAC Bot work with other bots?
Yes, SAC Bot is designed to work alongside other Discord bots. However, be mindful of potential conflicts with similar security or moderation bots.

Installation & Setup

How do I add SAC Bot to my server?
Use the official SAC Bot invite and review each permission Discord requests before authorizing.
What's the first thing I should do after adding SAC Bot?
Run the /start command to get started, then use /setup to access the comprehensive setup wizard. The wizard will guide you through configuring roles, channels, and security systems.
What happens if I remove SAC Bot and add it back?
If SAC Bot is removed and added again within 60 days, it may offer to restore the server's previous settings. Restoration depends on the backup being available; see the Privacy Policy retention details.
How do I configure the bot after initial setup?
Use /setup to open the setup wizard and review available server settings. Use /floodprotect for flood thresholds and the command reference for supported commands. Not every setting has its own command.

Features & Functionality

What security systems does SAC Bot have?
SAC Bot includes configurable spam and flood controls, mention protection, CAPTCHA verification, image restrictions, moderation and punishment tools, and event logging. Available features depend on server settings and bot permissions. Safe Mode and owner/staff login can require 2FA when enabled in Setup → 2FA Settings.
How does the spam filter work?
The message filters check configured patterns such as repeated messages, excessive mentions, and suspicious links. Configure available controls in /setup; use /floodprotect for flood thresholds.
What is Safe Mode?
Safe Mode is a temporary authenticated moderator mode. Depending on server settings, entering it may require a staff password, a 2FA code, or both. Configure 2FA requirements in /setup → 2FA Settings.
How does 2FA work in SAC Bot?
SAC Bot supports authenticator-app codes. Use /2fa and choose Setup, Confirm, Status, or Disable to manage your personal authenticator. Administrators set server requirements in /setup → 2FA Settings. Read the full 2FA guide before enabling a requirement that could lock staff out.
Can I customize the security settings?
Use /setup to review the available security settings. Individual commands are listed in the command reference; not every setting has its own command.
Does SAC Bot log all actions?
SAC Bot logs supported actions when a feature is enabled and the bot has access to its configured channel and database. Logs are not a complete archive of every event; configure channels with /setup and verify delivery. Staff command logs record command names and context, not option values.

Team Management

How do I manage my server team?
Use the /setup command and select "Team Management" from the setup wizard. You can add team members, assign roles (admin, moderator, staff), and manage team permissions.
What are the different team roles?
SAC Bot supports three main team roles: Admin (full server administration), Moderator (moderation permissions), and Staff (basic staff permissions). Each role has different capabilities within the bot.
How do I set staff passwords?
Use /setstaffpassword member:[user] password:[password] to set passwords for staff members. Staff can then authenticate using /staff_login.

Troubleshooting

SAC Bot isn't responding to commands
First, check if the bot has the necessary permissions. Ensure it hasn't been rate-limited by Discord. Try using /status to check the bot's status. If issues persist, contact support.
The bot removed a user incorrectly
You can use the /revert command to recover punishments. Check your security thresholds and consider adjusting them if false positives are occurring frequently.
How do I get help with issues?
Join our Support Server for direct assistance. You can also use the /faq command to search our knowledge base.

Advanced Features

What is the security score system?
The security score system evaluates users based on various factors and can automatically take actions based on thresholds. Configure it with /security_thresholds and check scores with /security_score.
How does the report system work?
Users can submit reports through the report system. Staff can manage reports using /reports. You can configure report settings including advanced options like requiring evidence or anonymous reports through the setup wizard.
What is AutoMod integration?
SAC Bot listens for Discord AutoMod actions and can apply a matching configured SAC Bot rule. Create and manage native AutoMod rules in Discord's server settings; there is no /sync_automod command.
← Back to Documentation Troubleshooting Guide →